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| HELP
AND FAQS
for the 713Training.Com Website Nationwide Bankruptcy Directory Help:
How do I add my name to the Nationwide Bankruptcy Directory? 1. Visit https://www.713training.com/directory/orderdirectory.html 2. Fill out the order form and submit your information. How do I make changes to my listing in the Nationwide Bankruptcy Directory? 1. Visit http://www.713training.com/directory/update.html What is the refund policy for the Nationwide Bankruptcy Directory? Once your credit card payment has been processed 713Training must adhere to a NO REFUND, NO RETURN policy. This is due to the fact that your web page is developed manually and the time to set up your directory listing has already been performed by the programmer. How do I login to the Bankruptcy Teleconference Club? 1. Visit https://www.713training.com/members 2. Type in your username 3. Type in your password Your username and password are case sensitive. This means, if your username was johnbrown you need to type in johnbrown and not JOHNBROWN. What do I do if I lose my username and password? 1. Visit https://www.713training.com/members 2. Scroll down to the second login box and type in your email address and your username and password will be emailed to you. What if my email address has changed and I cannot retrieve my password? Type in your old email address to retrieve your password. If your old email address is no longer active and you cannot receive email at that address, contact 713Training.Com at 614-875-4496 and we will reset your email address so you can retrieve your username and password. In the future, please remember to login and keep your contact information up-to-date in the Bankruptcy Teleconference Club to prevent this from happening. Are the Bankruptcy Club and Notary Club two separate memberships? Yes, the Bankruptcy Teleconference Club is a product of 713Training.Com. The Notary Teleconference Club is a product of 50 State Notary (our sister company). Both provide the same quality benefits but each one is a separate club and must be joined separately. How do I join the Notary Teleconference Club? Visit https://www.50statenotary.com/audio/signup.php to sign up and instantly receive access. How do I join the Bankruptcy Teleconference Club? Visit https://www.713training.com/administrator/signup.php to sign up and instantly receive access. What is the refund policy for the Bankruptcy Teleconference Club? There are NO refunds issued for the Bankruptcy Teleconference Club after you have received a username and password. This is because you have access to the teleconferences and proprietary information. However, you can cancel your membership so that your credit card is no longer billed but you will not have access to the teleconferences you downloaded to your computer. To cancel your membership, see the help information below. How do I cancel my membership? To cancel your membership in the Bankruptcy Teleconference Club so that your credit card is not billed automatically: 1. Visit https://www.713training.com/members 2. Login using your username and password 3. Click on the first screen to enter the Club area. 4. Click on the red button "Update Your Info or Cancel Your Membership" 5. Click OK to complete the transaction. How do I place an order? Select from our growing family of training products at https://www.713training.com/shop Can I call in my order? Yes. Our office is open Monday thru Friday from 9:00 am to 6:00 pm (Eastern Standard Time). Our phone number to call in your order is 614-875-4496. However, you will have more security if you send your order online from our shopping cart. You also can fax in your order to our 24-hour fax order line at 614-355-0184. How soon will I receive my order? 713Training cannot guarantee a specific date your order will arrive, but normally the shipment is received by most customers within 2-3 days after it leaves the Columbus, Ohio post office. You will receive a USPS tracking number when your order is shipped. You can track your shipment online at http://www.usps.com. What is your company refund policy on shipped orders? 713Training.Com must adhere to a NO REFUND / NO RETURN POLICY. This is necessary to protect the proprietory information contained in our training products. In the past we offered a refund if the seal was not broken on the shipped merchandise, however, some customers chose to read the materials and copy the CDs, seal them inside a new priority envelope and send back to us for a refund. Others violated copyright laws by fraudulent publishing information in our book. Therefore, we had no choice but to implement the NO REFUND, NO RETURN policy. Make sure you read the information about the product before ordering. Also, if you have any questions about a product, please call our office and we will be more than happy to provide you with product information. Call 614-875-4496 during business hours. How do I know your website is secure to place an order?  713Training
has paid for and registered a SSL certificate which means we have a true
secure website to receive orders and process them. There are two ways to
verify our website order form is secure:
1. The website address begins with
https instead of http. The "s" means secure.
A secure web page means that the information you enter is encrypted and no one can view your credit card information. Once we receive your order, the credit card information is directly entered into our secure merchant bank which processes your credit card and sends you a receipt automatically. In other words, no human eyes will see your credit card information if you order a product from our secure order forms. | Home | Join Bankruptcy Club | Place an Order | Nationwide Bankruptcy Directory | Contact Us | |